The video delivers unfiltered perspectives on artificial intelligence, leadership, customer service, and the direction of the dealer channel going forward.
“The discussions with Janene, Jocelyn, and Lauren prove that the dealer channel’s future is being molded by executives who honor the industry’s past while pushing for change.” — CJ Cannata, president and CEO HAMBURG, NJ, UNITED STATES, July 14, 2026 /EINPresswire.com/ — This exclusive video brings together The Cannata Report's 2026 Women Influencers—Janene Aul, CEO of Systel Business Equipment; Jocelyn Gorman, President of DSI; and Lauren Hanna, President of Blue Technologies Smart Solutions—who openly talk about leadership, innovation, and the shifting landscape of the office technology dealer channel.
This year’s theme, “Legacy and Leadership,” examines how three second-generation executives are expanding on the groundwork their fathers put down while getting their companies ready for the future.
Key moments include:
• Janene Aul describes moving from a less visible leadership role into the CEO seat and points out that operational efficiency and AI present major openings for dealers. She asks, “How can we serve our customers faster, more efficient, more streamlined?”
• Jocelyn Gorman considers what it means to carry on a family legacy, noting that most of the pressure she experiences comes from her own standards. She advises dealers to stick with their strengths instead of chasing every trend, warning, “Don't lose sight on your core businesses and don't go to the next shiny bright thing that tempts you.”
• Lauren Hanna addresses steering a company through fast-paced tech shifts, stressing that organizations need to adopt constant learning as AI and new technologies change the field. She also notes that no matter how businesses evolve, “We are still service providers.”
The video also covers:
• Passing leadership down in family-run businesses
• AI and what lies ahead for the office technology channel
• Keeping company culture intact while welcoming innovation
• Broadening offerings, managed IT services, and customer experience
• The expanding role of women throughout the sector
“The conversations with Janene, Jocelyn, and Lauren reinforce that the future of the dealer channel is being shaped by leaders who respect where the industry has been while challenging it to evolve. Their candid and thoughtful perspectives exemplify the leadership and vision that define our 2026 Women Influencers,” said CJ Cannata, president and CEO.
Alongside the interviews, the video includes behind‑the‑scenes clips from The Cannata Report's 2026 Women Influencers photo session, offering a peek at how this year’s cover story and portfolio were created.
View the video to find out how these industry figures are juggling heritage and innovation and helping write the next chapter of the independent dealer channel in the office technology business.
The Cannata Report serves as the premier intelligence source for the document imaging channel within the office technology sector, addressing managed IT solutions, managed print services, digital transformation, artificial intelligence, cybersecurity, cloud communications, network security, production printing, services and supplies, vendor finance, mergers and acquisitions, and more. Founded in 1982 and written specifically for the independent dealer channel, its audience consists of business leaders across the office technology industry’s hardware, software, IT, leasing, and supplies segments.
Cathy O'Brien
The Cannata Report
cobrien@cannatareport.com
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Honoring Legacy, Leading Office Technology Businesses Into the Future
