Partners and customers can install Viirtue from the ChatGPT plugin directory and ask questions of their cloud phone system with no custom connector build.
ST. PETERSBURG, FL, UNITED STATES, October 28, 2026 /EINPresswire.com/ — The barrier to blending AI with everyday telecom just got lower. Viirtue, a channel-only AI voice platform built for MSPs and telecom resellers, has announced its official entry into OpenAI’s supported plugin marketplace for both ChatGPT and Codex. This means partners and their end customers can skip the heavy lifting of building or configuring a custom connector—they simply install the plugin from the directory and log in with their existing Viirtue credentials.
“Our partners told us they want AI to work with their phone system, not sit beside it,” said Dan Rosenrauch, Co-Founder and CEO of Viirtue. “Being in OpenAI’s supported marketplace removes the setup step. Partners who want the experience under their own name can still deploy a white label custom connector.”
With the plugin installed, users can pose plain-language questions about their Viirtue cloud phone system—such as which calls were missed yesterday, who is currently logged into the support queue, whether the front-desk phone is online, what AI Voice Agents handled this week, or if a fax went through. The answers pull live from the customer’s account.
The plugin’s functionality is intentionally narrow. It supports just two actions—updating a user’s name or email, and logging a call-center agent into or out of a queue—and each action requires user confirmation before it executes. The plugin is designed not to delete data, place calls, or send messages or faxes.
Security and compliance remain front and center. Recorded content—including call recordings, transcripts, and voicemail audio—follows each company’s compliance setting and is only delivered when Viirtue has enabled it at the customer’s explicit request. Access is restricted to the accounts a user’s credential is permitted to see, and administrators can revoke access at any time.
The Viirtue plugin is available immediately: https://chatgpt.com/plugins/plugin_asdk_app_6ac7a1db5d308191a6dcdf9300d246a0
Partners interested in a white label custom connector can reach out to their Viirtue channel manager. For access or help, contact support@viirtue.com.
About Viirtue
Viirtue is a channel-driven AI voice platform built for the technology partners who deliver communications to their customers and enterprises. Since 2017, Viirtue has powered white-label VoIP, AI Voice Agents, Microsoft Teams Direct Routing, and cloud fax for 500+ MSP and telecom reseller partners and 13,000+ end customers across North America, all on a carrier-grade voice network.
Partners deploy under their own brand while Viirtue runs the platform, network, provisioning, and support behind it, allowing them to grow without building a phone company. The platform includes white-label hosted voice and contact center, AI Voice Agents that partners configure to answer, route, and resolve inbound calls, AI Insights and conversational intelligence, AI Connectors (MCP), softphone and desk phone support, full quote-to-cash and reseller tools, and self-service number ordering and porting automation.
Headquartered in St. Petersburg, Florida, Viirtue is led by operators with decades of telecom experience. Viirtue is the platform behind the brand. Learn more at viirtue.com.
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**Why it matters:** This integration signals a broader shift toward AI-native telecom management, where business phone systems become queryable through familiar conversational interfaces. By removing the custom-build hurdle, Viirtue is lowering the entry bar for MSPs and their clients, potentially accelerating AI adoption across small and mid-sized enterprises.
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Viirtue PR Team
Viirtue
sales@viirtue.com
+1 833-844-7883
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