Most IT providers are busy selling AI as a cure-all. Succurri is being recognized nationally for telling clients when to skip it — and that contrarian approach just earned the Washington-based MSP a spot among the industry’s elite.
Succurri is one of ten finalists in the AI-Powered category, recognized for using AI and automation to strengthen how MSPs support their clients.
EVERETT, WA, UNITED STATES, October 9, 2026 /EINPresswire.com/ — Succurri, a Washington-based managed service provider with local teams also operating in Arizona and Montana, has earned a finalist spot in the 2026 MSP Titans of the Industry Awards under the AI-Powered category. The company stands among just 10 finalists nationwide, singled out for deploying AI and automation in ways that reinforce how MSPs serve their clients.
The honor specifically calls out Succurri’s AI Consulting and Implementation Services, a fresh addition to a firm that has spent over two decades helping small and mid-sized businesses keep their technology dependable and protected. Succurri is helmed by Managing Partners Grant Eckstrom, who serves as vCISO, and Andrew Eckstrom, the vCIO, guiding clients’ security and tech strategy across the company’s Washington, Arizona, and Montana operations. That leadership applies the same philosophy to AI as it does to every other IT domain: understand the business first, then recommend only what delivers genuine value.
“Plenty of businesses are being told they need AI right now, but very few are being told whether it actually fits,” said Andrew Eckstrom, Managing Partner and vCIO at Succurri. “Our job is to give people a straight answer, even when the answer is ‘not yet.’”
MSP Titans of the Industry is a national awards initiative presented by MSP Success, honoring managed service providers for category-specific innovation, business impact, customer service, and overall contributions to the MSP community. Finalists and winners are celebrated in front of hundreds of peers at the industry’s premier annual awards gala, where the Titan award highlights excellence, innovation, and community commitment.
The selection process is rigorous, involving a competitive, multi-stage review where a panel of industry experts assesses each applicant’s innovation within the designated category, the effect on business growth and customer service, and the broader community impact. Winners are slated to be announced on December 9, 2026, at the Beverly Hilton Hotel in Beverly Hills, California. The program also carries a philanthropic component: in partnership with GTIA, MSP Titans supports St. Jude Children’s Research Hospital, with $100 donated for every completed application.
Being named a finalist places Succurri among a select group of MSPs reshaping what it means to be a trusted technology partner. This recognition arrives on the heels of Succurri’s launch of its AI Consulting and Implementation Services, the latest chapter in a company history spanning more than 20 years of IT evolution. The firm applies AI to make IT more reliable for the businesses that depend on it daily.
Rather than treating AI as a bolt-on feature, Succurri built its AI Consulting and Implementation Services on a straightforward principle: just because a business can add AI somewhere doesn’t mean it should. The reality is that every organization has areas where AI genuinely enhances operations, but not every process benefits — and identifying the difference is where the real work lies.
That principle drives two complementary disciplines. The first, AI Business Requirements, happens before anything is built, when the team collaborates with a client to pinpoint exactly where AI fits into their operations — and, just as critically, where it doesn’t. The second, Agentic AI System Builds, is where Succurri’s engineers translate those decisions into action, delivering systems built for sustained, real-world use rather than a proof of concept that fizzles after the demo.
The engagement extends well beyond a single tool or one-off project. Succurri remains involved from the initial conversation through the final line of code, starting with an AI readiness assessment that reviews a client’s operations, software, and internal capabilities to prioritize the use cases worth tackling first. From there, the team crafts a roadmap aligned with the client’s objectives and what their staff can realistically support, selects and configures the tool that matches how the team actually works, and manages the rollout, security, and change management so employees embrace it with confidence rather than resistance. Because AI strategies aren’t set-and-forget, Succurri continues monitoring, tuning, and adjusting as needs evolve.
For Succurri, this recognition mirrors its broader belief that technology should reduce business friction, lower risk, and build confidence in decision-making — not simply pile on new tools. The company serves small and mid-sized businesses across sectors such as professional services, healthcare, construction, financial services, and manufacturing, where inconsistent IT support and cybersecurity vulnerabilities can stall growth as quickly as any market downturn.
Across its three regions, Succurri holds itself to a simple standard: treat every client relationship and every community it serves the same way. That means being consistent, honest, and more like a neighbor than a vendor. Delivered by local teams who understand their markets, that consistency is what the company views as its edge over both national MSPs lacking a local footprint and break-fix shops that can’t keep up as a client’s business expands.
Community involvement is woven into that same standard. In each of its three markets, Succurri’s team shows up as more than an outside vendor, building relationships that extend beyond an invoice. It’s the same reason the company built its AI services the way it did. An owner or operations director in Mesa, Everett, or Kalispell doesn’t need a vendor hawking the newest gadget. They need a local team that will tell them plainly whether AI is worth the investment yet — and build it right when it is.
“This recognition means a lot because of what it took to earn it,” said Grant Eckstrom, Managing Partner and vCISO at Succurri. “We didn’t build our AI services to look cutting-edge. We built them the way we’ve built everything else here, with our clients’ security and trust at the center and by treating every community we work in like it’s our own. Being named a finalist alongside some of the best MSPs in the country is a real point of pride for our whole team.”
About Succurri
In addition to Everett, Washington (Seattle area), Succurri provides managed IT and cybersecurity services to small and mid-sized businesses in Mesa, Arizona (Phoenix area) and Kalispell, Montana. Built on more than 20 years of IT industry experience, Succurri also delivers cloud services, AI consulting and implementation, and broader IT consulting, with a consistent standard of service across every market it serves. It’s proof that a growing MSP can still feel like a neighbor, no matter which city a client calls home. Learn more about Succurri and its services at succurri.com, or reach out directly at https://succurri.com/contact-us.
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Why it matters: As AI hype sweeps through the managed services world, Succurri’s finalist nod signals that honesty and practical implementation are becoming as valuable as technical prowess. It’s a reminder that the MSPs winning awards — and, by extension, client trust — are those that resist bandwagon pressure and deliver what businesses actually need.
