Mike Glasman, founder of the Los Angeles-based managed IT firm Vitalpoints, sits down with host Marvin 'Uncle Marv' Bee on episode 1071, titled 'Don't Be the Single Point of Failure'
If your operation stops when one person is unavailable, you don't have a system, you have a liability. It was a privilege to join Uncle Marv and share what building for redundancy looks like.”— Mike Glasman, Founder and Managing Director, Vitalpoints IT ServicesLOS ANGELES, CA, UNITED STATES, August 28, 2026 /EINPresswire.com/ — Vitalpoints IT Services, a Los Angeles managed IT and cybersecurity provider founded in 2014, is pleased to announce that founder Mike Glasman was a featured guest on Uncle Marv's IT Business Podcast. The episode, 'Don't Be the Single Point of Failure' (EP 1071), hosted by Marvin 'Uncle Marv' Bee, is available now at https://www.itbusinesspodcast.com/dont-be-the-single-point-of-failure-ep-1071/ and on Apple Podcasts, Spotify, and all major podcast platforms.
During the discussion, Glasman details his journey from enterprise technology sales to owning an MSP and explains the core operating philosophy behind Vitalpoints: no individual—including the founder—should ever become a single point of failure. He describes how the company was built with redundancy from the start, including outsourcing the help desk at launch to provide genuine 24/7 coverage for clients, carefully selecting vendors and technology stacks, and offering one-year agreements with flexible onboarding that reduce the barrier for new clients. He also highlights the two specialties that define the firm's technical reputation: business Wi-Fi design and large-scale data backup.
"You can't duplicate you, so you can't scale you," Glasman tells listeners during the episode. "I don't want to be the single point of failure."
"The way I run Vitalpoints is the same advice I give every client: if your operation stops when one person is unavailable, you don't have a system, you have a liability," said Mike Glasman, Founder and Managing Director of Vitalpoints. "It was a privilege to join Uncle Marv and share what building for redundancy actually looks like."
Uncle Marv's IT Business Podcast is a long-running show for managed service providers and IT professionals, featuring products, stories, and tips from across the IT channel. Episode 1071 continues the show's focus on the business side of running an IT practice, with more than a thousand episodes serving the MSP community.
The appearance adds to a year of visibility for Vitalpoints, which now serves Los Angeles-area businesses and nonprofits from four offices in Torrance, Hermosa Beach, Downtown Los Angeles, and Long Beach. Organizations that want the kind of resilient, no-single-point-of-failure IT operation discussed in the episode can learn more at https://www.vitalpoints.net or call 310-798-0405 to schedule a free 15-minute discovery call.
About Vitalpoints
Vitalpoints IT Services is a Los Angeles managed service provider founded in 2014 by Mike Glasman. From four offices in Torrance, Hermosa Beach, Downtown Los Angeles, and Long Beach, the company provides 24/7 local IT support, cybersecurity, and compliance-focused services to businesses and nonprofits across the LA area on flat-rate monthly pricing. Learn more at https://www.vitalpoints.net.
Vitalpoints IT Services, 3655 Torrance Blvd., Suite 300, Torrance, CA 90503
Mike Glasman, Founder & Managing Director Vitalpoints
Vitalpoints, Inc
+1 310-361-5266
email us here
Visit us on social media:
LinkedIn
Facebook
Other
